Contact

Get in Touch

Website Chat

We provide live chat secured by bank level encryption.

  • Look for the Blue Chat button in the bottom right hand corner of each page within our website¹.
¹We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department as well as the RCMP (Royal Canadian Mounted Police) Cyber-crime enforcement. All submissions include both your devices IP address, location and other identification in accordance to our data reporting and retention policy.

Telephone

Please contact our office by phone at:

We accept phone calls for inquiries but request that you Click here to Book a 📆Scheduled Telephone Appointment for meetings lengthy telephone calls. This will ensure that you have your accountants undivided attention to your matter.

¹Unless you are a new client making initial contact with our firm or have received prior clarification, telephone calls are subject to our standard billing fee's. Please note that for transcription and retention purposes all telephone calls are recorded and retained in accordance to our data retention policy.
²We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department.

Book On-Line Video or Phone Appointment

You can book your On-line Video¹ or Telephone scheduled appointment² immediately by:

¹While our default online video platform is Zoom, we also support (Click on each for additional information) , Skype, FaceTime, Google Meet, Amazon Chime and Facebook Video Messenger. If by chance you use an alternate video messenger platform that is not listed, Please Click here to notif by 📧E-Mail and our office will make every attempt to meet with you on that alternate platform providing that platform meets the required security and encryption levels that our firm requires.
²Unless you received prior clarification from our office, appointments (both On-line Video and Telephone are subject to our standard billing fee's and terms).

Texting (Cell Phone)

Our office excepts Text messages which are delivered directly to both the computer screens and devices¹. This is the preferred method as it allows for the quickest response time. Our office excepts:

  • Text. Please includes your name and describe the matter (Personal Tax, Business etc.)
  • Pictures and Images (do not reduce size or resolution of images)
  • Adobe Acrobat files.

While you need to send slips and specific documents, you can provide totals for items (Example: Donations and Medical Expenses).

Select the texting platform:

You can also select other method to send our firm information:

¹We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department as well as the RCMP (Royal Canadian Mounted Police) Cyber-crime enforcement. All submissions include both your devices IP address, location and other identification in accordance to our data reporting and retention policy.

E-Mail

You can send our staff an e-mail (with attachments up to 2GB) at:

 
If your attachments exceed 2GB (or you experience any technical difficulties) please continue by submitting through our bank-level encryption platform:

You can also select other method to send our firm information:

¹We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department as well as the RCMP (Royal Canadian Mounted Police) Cyber-crime enforcement. All submissions include both your devices IP address, location and other identification in accordance to our data reporting and retention policy.

Fax to our office¹² as follows:

  • Include covering letter detailing:
    • First and Last Name
    • E-Mail Address
    • Mobile Phone Number
    • Reason for submitting info (for example Upcoming Appointment, Tax Prep, Year-End) and;
    • Provide totals for each type of invoice/receipt (note above).

Then continue with including copies of all slips and totals (note above). You can combine multiple slips onto one letter-sized page.

You can also select other method to send our firm information:

¹Receiving fee of a minimum $2.00 plus taxes applies. Processing time charges may also apply.
²We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department as well as the RCMP (Royal Canadian Mounted Police) Cyber-crime enforcement. All submissions include both your devices IP address, location and other identification in accordance to our data reporting and retention policy.

Send Us Information

You can send this information to our office as follows (in order of preference):

First, organize your source information into two types:

    • For Tax Slips and Documents: 
      • Take a clear (well lit) default resolution photo of each slip/document (for example, T4 Slips, Letter, Document)
    • For Invoice or Receipts:
      • Add up a total of each type of invoice/receipt (for example, provide total medical expenses, total donations, total childcare for each child, total sports or arts for each child, the total for each type of expense).

 

You can send information to our office as follows (in order or preference):

Courier to our Office as follows:

  • Include a covering letter detailing:
    • First and Last Name
    • E-Mail Address
    • Mobile Phone Number
    • Return delivery address and;
    • Reason for submitting info (for example Upcoming Appointment, Tax Prep, Year-End). Also, provide totals for each type of invoice/receipt (note above).
  • Include copies of all slips.
  • Includes totals if applicable.

Courier to either of our offices:

  • Lower Mainland: 11850 236th Street Maple Ridge, BC V4R 2E1 Phone: 604-463-8202
  • BC Southern Interior:1546 Burger Road Christina Lake, BC V0H 1E0 Phone: 250-447-9255

Please note that information requiring data entry should be submitted to the Lower Mainland address.

IMPORTANT: Due to COVID19, it is mandatory that you remove all staples, paperclips or paper clamps from your material as your material will be processed to eliminate any potential viruses. F need to separate material into sections, use envelopers (No 10 or 9 x 12) or file folders. Failure to do this procedure will result in a 7 days delay as your material will be isolated.

Select from the following couriers (ensure at least $500 in insurance for Personal Documents and $1,000 for Corporate Documents):

You can also select other method to send our firm information:

Mail information to our Office as follows:

  • Include covering letter detailing:
    • First and Last Name
    • Company Name (if applicable)
    • E-Mail Address
    • Mobile Phone Number and;
    • Reason for submitting info (for example Upcoming Appointment, Tax Prep, Year-End) and;
    • Provide totals for each type of invoice/receipt.
  • Include copies of all slips and documents.

Mail to either of our offices:

  • Lower Mainland: 11850 236th Street Maple Ridge, BC V4R 2E1 Phone: 604-463-8202
  • BC Southern Interior:1546 Burger Road Christina Lake, BC V0H 1E0 Phone: 250-447-9255

Please note that information requiring data entry should be submitted to the Lower Mainland address.

IMPORTANT: Due to COVID19, it is mandatory that you remove all staples, paperclips or paper clamps from your material as your material will be processed to eliminate any potential viruses. F need to separate material into sections, use envelopers (No 10 or 9 x 12) or file folders. Failure to do this procedure will result in a 7 days delay as your material will be isolated.

Select from the following Canada Post delivery methods. Your select method must include both traceable delivery and insurance. (ensure at least $500 in insurance for Personal Documents and $1,000 for Corporate Documents):

You can also select other method to send our firm information:

Send Large Files

Our firm can receive up to 5GB of uploaded files from you, using our bank-level encrypted platform¹.

Note if you need instructions on how to either send us your accounting backup or add as an accountant to your cloud accounting, Please Click here (opens new window/tab).

To Continue with uploading information to our office by:


 
¹We actively report spam, viruses, malware and all other cyber-crime to both the Canadian Government Anti-Spam department as well as the RCMP (Royal Canadian Mounted Police) Cyber-crime enforcement. All submissions include both your devices IP address, location and other identification in accordance to our data reporting and retention policy.

You can also select other method to send our firm information:

We allow for contact less Drop-Off at our offices. Please be ensure to include a covering letter including the following:
  • First and Last Name
  • Company Name (if applicable)
  • E-Mail Address
  • Mobile Phone Number and;
  • Reason for submitting info (for example Upcoming Appointment, Tax Prep, Year-End) and;
  • Provide totals for each type of invoice/receipt.
Include copies of all slips and documents. Select from either of our offices:

You can also select other method to send our firm information:

We only accept scheduled appointments at our offices. Please refer to your appointment confirmation e-mail for address and directions.

If you are delivering information to our office, please note that all deliveries are contact-less. For information on drop-off information please select:

You can also select other method to send our firm information: